Supply Chain Warehouse Certification
Supply Chain Warehouse Certification
1. Warehousing and
Logistics Overview
This course introduces global supply chains
and the movement of products and materials
across businesses, geographies and distribution centers.
By the end of this course, you will be able
to:
· Define a supply chain
· Understand the logistics life cycle and the
role it plays in business
· Describe and classify the role of the
distribution center
2. Functions Within
Warehousing and Logistics Companies
This course explains the workings of a
warehouse and a distribution center.
By the end of this course, you will be able
to:
· Describe the high-level material flow at a
warehouse and a distribution center
· Identify the types of reports that warehouse
supervisors use to organize and manage
work
· Understand the types of performance metrics
used to measure the success of a facility
in the warehousing and distribution industry
3. Jobs Within Warehousing
and Logistics Companies
This course describes the various jobs within
a warehousing and logistics company.
By the end of this course, you will be able
to:
· Describe the responsibilities of key roles
within warehousing and
logistics companies
· Identify the various skills required to
perform these roles
· Describe the performance metrics for each
role and gain insight on
salary expectations
4. Warehousing and
Distribution: Strategy and Execution
This course describes the workings of the
warehouse and distribution industry, which
includes the role these functions play in developing business strategy planning work and executing effectively to
meet the needs of the customer.
By the end of this course, you will be able
to:
· List the steps of logistics strategy
development and planning process
· Understand the role of planning in a supply
chain
· Identify the differences between a warehouse
and a distribution center and how they
can work together to help execute a company’s business strategy
5. Operating a Safe
Workplace Environment
This course outlines safety principles,
techniques and procedures for safety while working
in the warehousing and distribution industry.
By the end of this course, you will be able
to:
· Explain the importance and role of federal
agencies regarding the rules of a safe work
environment
· Understand what makes for a safe work
environment and describe the techniques
and practices needed
· Explain the importance of preventative and
emergency procedures including common
practices of fire and electrical safety
6. Quality Control
Principles
This course provides an overview of what
quality control means for the supply chain.
By the end of this course, you will be able
to:
· Understand what quality control means and its
importance for and explain supply
chain
· Explain the key elements of quality control
and name the types of quality control
systems
· List nonconforming materials and explain
their role in quality control
7. Material Handling
Equipment
This course examines different types of
handling equipment and the role of this equipment
in warehousing and distribution centers. It also describes the different types of manually-operated equipment, powered
equipment, and automated systems
used in distribution centers.
By the end of this course, you will be able
to:
· Explain the role of material handling
equipment in distribution centers
· Compare types of manually operated equipment,
industrial forklifts and lift trucks, dock
equipment, and conveyors
· Identify different types of automated systems
8. Safe Material Handling
and Equipment Operation
This course provides an overview of the basic
safety practices regarding materials handling
and maintenance, as well as the use of personal protective equipment (PPE).
By the end of this course, you will be able
to:
· Identify safety issues related to manual
material handling and explain the purpose
and format of sales and operations planning (SOP)
· Identify the physical risk factors in manual
material handling and how to use PPE
· Understand the functions of safety checks,
maintenance of equipment, and different
types of maintenance procedures
9. Creating a Secure
Workplace Environment
This course examines threats to supply chain
and security measures needed to mitigate
them.
By the end of this course, you will be able
to:
· Recognize threats and learn how to protect
your supply chain
· Describe the major security programs that
companies must follow when importing
or exporting goods to or from the U.S.
10. Introduction to
Logistics
This course introduces logistics and it’s
expanded role within the warehousing and distribution
industry.
By the end of this course, you will be able
to:
· Define the types of business processes in
which logistics improves and the main tools
used to drive these improvements
· Describe how logistics helps improve customer
relationships and operational efficiency
within the warehousing and distribution industry
11. Principles of Material
Flow (Part 1)
This course provides an overview of material
flow and handling as well as covers the first
two principles of material flow in a supply chain.
By the end of this course, you will be able
to:
· Understand material flow
· Identify best practices in material handling
· Describe the first two principles of material
flow in a supply chain
12. Principles of Material
Flow (Part 2)
This course explains the five remaining
principles of material flow.
By the end of this course, you will be able
to:
· Understand the principles of material flow in
a supply chain
· Understand the benefits of following these
principles and possible repercussions if
not followed
13. Computer Systems in the
Warehousing and Distribution Industry
This course introduces basic computer systems
and computer applications, which includes
various enterprise software systems and technologies that are regularly used in the industry.
By the end of this course, you will be able
to:
· Explain the role of computer systems in
logistics
· Describe common enterprise software systems
· Describe technologies that capture logistics information
14. Measurement and
Conversion
This course will provide an overview of
shipping metrics and costs.
By the end of this course, you will be able
to:
· Identify factors that impact shipping costs
across various modes of transportation
· Convert weight and volume from U.S. standard
units to metric and from metric to
U.S. standard units
15. Packaging and Shipment
This course dives into the purpose of
packaging and labeling and how they are used in
shipping products.
By the end of this course, you will be able
to:
· Describe the importance of quality assurance
within the shipping function
· Explain loading and shipping processes and
identify characteristics of common shipping
documents
16. Order Processing
This course describes procedures for
processing and fulfilling customer orders.
By the end of this course, you will be able
to:
· Explain an order fulfillment cycle and how to
improve order accuracy and
efficiency
· Describe procedures for inspecting an order
and staging products for shipment
17. Inventory Control (Part 1)
This course introduces the basics of
inventory, inventory management and warehouse
management systems.
By the end of this course, you will be able
to:
· Define inventory and describe various types
of costs related to inventory
· Explain an inventory control system, an
inventory management system and a warehouse
management system
18. Inventory Control (Part 2)
This course explains different ways
warehousing companies can capture inventory information,
secure materials in their facilities, and validate the accuracy of the inventory information they maintain. In
addition, it goes over how companies keep track
of inventory received and process merchandise returned by customers.
By the end of this course, you will be able
to:
· Explain how warehouses and distribution centers manage their inventories so that they can accurately report the quantity and value of the materials they receive, store and ship to customers
· Explain how warehousing and distribution companies manage customer returns
19. Inventory and Warehouse
Management (Part
1)
This course focuses on types of inventories,
costs of holding inventory, and approaches
for optimizing the amount of inventory on hand.
By the end of this course, you will be able
to:
· Describe the various ways inventory can be
categorized and the costs associated with
holding inventory
· Explain how businesses optimize their
inventory levels to reduce the costs of stockouts
while minimizing ordering and holding costs
20. Inventory and Warehouse
Management (Part
2)
This course covers the procurement process,
supplier and customer relationships, and
the various management systems that work together to maximize benefits to an organization.
By the end of this course, you will be able
to:
· Describe the procurement process and the need
to maintain good relationships with
suppliers and customers
· Define different types of inventory
management systems
21. Product Storage
This course explains how products are stored
and processed in a warehouse, including
a review of key issues that affect storage and the different types of storage methods. In addition, automated storage and
retrieval systems are explained
By the end of this course, you will be able
to:
· Explain how uploaded products are processed
and different types of storage
methods
· Identify key issues that affect products
storage
· Describe an automated storage and retrieval
system including advantages and
disadvantages
22. Role of Transportation
in the Supply Chain (Part
1)
This course introduces the role of the
transportation industry in supply chain and various
modes of transportation used. Also described, are the main characteristics of road and rail transportation, including
the different regulatory agencies governing road
and rail transportation costs and pricing of shipping materials by rail.
By the end of this course, you will be able
to:
· Describe the role of transportation in the
supply chain
· Identify the different types of motor
carriers, their characteristics, and the regulatory
agencies that govern their use
· Describe the characteristics, costs, and
regulatory agencies that govern rail
carriers
23. Role of Transportation
in the Supply Chain (Part
2)
This course further explains goods transport
by water, pipelines and air.
By the end of this course, you will be able
to:
· Describe the types of water carriers and
their advantages and disadvantages
· Understand the significance of pipelines and
their advantages and disadvantages
· Describe the different types of air carriers
and their characteristics, the major agencies
that have regulatory authority over the air freight industry, and typical pricing strategies that are used by air
freight companies
24. Evaluation of
Transportation Modes
This course discusses the different modes of
transportation.
By the end of this course, you will be able
to:
· Explain the characteristics of each type of
transportation including advantages and
disadvantages of each
· Choose the best mode of shipping for a
product and understand the various documents
that are used for each mode of shipment
25. Dispatch and Tracking
Operations (Part
1)
This course provides an overview of dispatch
and tracking operations and ways of managing
shipping routes.
By the end of this course, you will be able
to:
· Explain the dispatch function
·
Understand how to
schedule and track shipments
26. Dispatch and Tracking
Operations (Part
2)
This course discusses navigation technologies
and the role of customs in international
shipments.
By the end of this course, you will be able
to:
· Identify the different navigational
technologies used in the warehousing and
logistics industry
· Explain several key international trade
regulations and agreements
· Describe the most important export documents
used by international shippers
27. Environmental Impacts
of the Warehousing and Distribution Industry
This course outlines a how to make workspaces
and logistical activities greener.
By the end of this course, you will be able
to:
· Describe the different activities related to
logistics of a distribution center or a
warehouse and understand the environmental impact of these activities
· Explain laws and regulations that affect
supply chain
· Understand the importance of physical layout
and design of a distribution center impacts
efficiency and environmental sustainability
28. Environmental
Sustainability in the Warehousing and Distribution Industry
This course explains environmental
sustainability and its importance in the warehousing
and distribution industry.
By the end of this course, you will be able
to:
· Explain how environment-friendly measures can
decrease operating costs and
benefit customers and local communities as a whole
· Describe environmental sustainability best
practices
· Understand how logistics companies measure
their effectiveness in being
sustainable
· Follow environmentally sustainable work
practices on the job
29. Lean Principles (Part 1)
This course introduces Lean and Six Sigma
methodologies along with their common
principles and key benefits. The course also demonstrates how these methodologies can be implemented in
warehouses and distribution centers.
By the end of this course, you will be able
to:
· Define Lean and Six Sigma methodologies and
explain why they are used
· Describe key benefits and common terms of
these methodologies
· Identify ways to implement these
methodologies in the distribution and
logistics industry
30. Lean Principles (Part 2)
This course provides an overview of the Lean
principle and discusses the various tools
for continuous improvement.
By the end of this course, you will be able
to:
· Describe Kaizen, the Lean principle of
continuous improvement
· Describe Plan-Do-Check-Act (PDCA) and Define,
Measure, Analyze, Improve, and
Control (DMAIC), the tools for continuous improvement
· Explain how Lean and Six Sigma are
implemented in warehouses and distribution
centers
31. Problem Solving (Part 1)
This course provides an overview of
structured problem solving and covers the first two steps of the problem-solving process.
By the end of the first part, you will be
able to:
· Define structured problem solving and explain
when it should be used
· Describe the structured problem-solving process
· Implement structured problem-solving steps
32. Problem Solving (Part 2)
This course continues going overstructured
problem solving and covers the final three
steps of the problem-solving process.
By the end of the second part, you will be
able to:
· Implement the final three steps of structured
problem solving
· Identify situations where problem-solving may
work
· Understand next steps that you can take to
enhance your knowledge on
the subject