Welcome to MSCM. Before using our services, please read our privacy policy and terms of service carefully.

Website Design

The entire website design, including all information, images, text, and graphics, is the property of MSCM. Permission is required to use any related information.

Collection and Use of Customer Information

MSCM collects customer data collected from website visitors, including full name, phone number, and email address. This information is needed to advise customers on the services they are interested in and to help them register for MSCM accounts.

MSCM only uses customer information for the following purposes:

To contact and advise customers on questions they may have.
To provide customers with the services they are interested in.
To support customers during their use of MSCM services by sending emails, providing customer care, and providing warranty service.

MSCM absolutely does not use customer personal information for other purposes without permission.

Storage of Customer Information

Customer personal data will be stored until the customer requests deletion. During the use of customer information, MSCM aims to use the information to answer questions and provide useful information to customers.

Protection of Customer Personal Information

All customer information at MSCM is strictly confidential in accordance with the personal information protection policy. The collection and use of customer information is only carried out with the customer's permission and is legal.

MSCM commits to not using, transferring, providing, or disclosing customer information to any third party. MSCM also strives to ensure 100% customer information security and takes full responsibility for any customer information security issues on the MSCM website.

Complaint Resolution

If you believe that your personal information has been used for improper purposes or in violation of the law, you may contact MSCM's hotline and provide information and evidence related to the improper use of your personal information. MSCM will investigate the matter and respond within 24 hours to resolve the issues in accordance with the law.

MSCM encourages resolution of disputes and complaints through negotiation and conciliation. If the problem is beyond MSCM's ability or authority to resolve, MSCM will raise the issue and resolve it with the competent authorities in accordance with the law.

Changes to This Policy

MSCM may update this privacy policy from time to time. Any changes will be posted on this page.

Questions?

If you have any questions about this privacy policy, please contact MSCM at [contact@mscm-consulting.com]

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